We welcome feedback regarding our services – we like to hear if you have been happy with what we have done for you, and if not, we appreciate the feedback as it helps us continually improve our service! To leave us a review, please use the review submission form on this page.
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Dear Georgia, I felt I had to write and let you know how pleased I am with Terri and Tracy's cleaning. I am really happy as they do such a good job! Thank you :-)
I approached Georgia with a slightly different task to the norm which involves turning around a Glamping site of 10 dwellings, often in a short time period between guests leaving and arriving. In essence it is much like a small outdoor hotel. Georgia and her team have not been phased whatsoever by the job and have always completed their work with efficiency and with great care and attention to detail. Her team have always been punctual, friendly and incredibly helpful! A huge thank you to A Star for all their help so far this summer!!
I moved to a new and much larger house in September 2016. After a few weeks at the new property I knew I would need some help keeping on top of things in between two small children and a full time job in London. I set about finding a suitable cleaning service and stumbled across the bark website which is where I found Georgia and A Star Cleaning Services.Georgia responded to my plea for help very promptly and within a couple of days a home visit had been arranged. Georgia came to my house, we did a walk around and she made detailed notes about what I required doing and how I liked things done. I have OCD and am very particular about my cleaning; Georgia took this all on board and I felt very comfortable and confident about the service I was going to receive right from the word go. A cleaning schedule was drawn up to ensure nothing was missed and this was sent to me to check over and amend if required and on the first clean Georgia accompanied the ladies to fully brief them on what was required. The ladies are well aware of my anxiety issues and are most accommodating; they always make sure that their work is checked by me or my au pair to ensure it is to my required standard and if there are any issues (of which there have been very few) they are happy to rectify them immediately.There have been a few teething problems with one of the new ladies that has started but as soon as I have informed Georgia of the issues she has dealt with them straight away in a manner that I have been very happy with. Georgia is always available on the phone or via email and has accommodated different payment methods over the festive period to help me out with my savings for presents etc.I can honestly say that I am extremely satisfied with the service I receive. I have never had cleaners before and with my OCD I did have visions of having to go over things again and again but I have not felt the need to do this at all. Georgia and her staff are absolutely wonderful and have gone out of their way to make me feel very calm and secure. I can actually take a step back from cleaning when I get home from work on a Friday evening and look forward to spending some quality time with my family
Elvanite Recycling Ltd started using A Star Domestic & Commercial Cleaning Services in October 2015. We were provided with all the appropriate Risk Assessments and Insurances for the cleaning work to be carried out.We have been very impressed with their service and the little extra jobs that they do for us for example cleaning our fridge. It is very nice on a Monday morning to come into work to clean and nicely smelling offices. I would highly recommend this company to anyone thinking of using a cleaning service.
We have been really pleased with the service from A Star. The standard of cleaning is excellent and the ladies are very punctual, efficient, polite & friendly.Right from our initial enquiry, we were very impressed with Georgia’s professionalism and brilliant customer service.We feel lucky to have found A Star and wouldn’t hesitate to recommend them
We have been using A Star Cleaning for over a year now and I can honestly say the premises have never sparkled like this. We always receive positive comments from service users, volunteers and visitors congratulating us on the standard of cleanliness. Georgia and her team are fantastic and hardworking and they always accommodate any requests we have. A star by name, A star by nature.
A Star are the current contractors in place at our showroom, the service they provide includes all of the following:: Hoovering/Mopping /Dusting and polish/ Window cleaning and more. All services that are in place are completed to a very high standard and i would have no problems in recommending them to other companies
We began using A Star Cleaning Services in July 2016 as we found our increasingly busy jobs made it difficult to maintain a clean and tidy house as often as we wanted. Initially the proprietor (Georgia) gave us a preliminary visit to assess our needs and was very understanding and thorough in working out how best to cater for our cleaning requirements. We opted for a weekly frequency and have been very satisfied so far and we still love getting home on a Friday evening to a clean and tidy house for the weekend.Our regular cleaners (Sherry, Terri and Neringa) always provide a fantastic service and leave the house spotless before we get home from work. Whenever we’ve been present during their visits, it is evident they are very friendly, hardworking and detailed in their craft.Whenever we have requested short notice changes to our cleaning schedule, this has always been kindly accommodated without any fuss.We would certainly recommend A Star Cleaning to anyone looking for a quality service that never fails to disappoint.
I have used Georgia's Cleaning company (A Star Cleaning) from the beginning when it was just Georgia herself. I have always been very happy with their work. They are happy to adapt to a clients requirements, are efficient and thorough, respond promptly to any queries and i am very happy to recommend them
This is the first time we have used a cleaner in our house, due to busy schedules (and to be honest, a lack of desire to clean ourselves!). From the start we have been impressed with how professional and organised A Star Cleaners are - and how affordable. They are prompt, personable and we are delighted with how our house looks every week. We would not hesitate to recommend A Star Cleaners